Training Warehouse and Stores Management

INTRODUCTION

Warehousing is an integral part of every logistics system, where the warehousing is an important link between the producer and the customer. Warehousing plays a vital role in providing a desired level of customer service at the lowest possible cost where there is a pressure on the warehouse to perform its functions to a high standard to meet the expectations of the customer. Over a number of years, warehousing has developed from a relatively minor part of the company’s logistics system to one of its most important functions. The purpose of this exciting Warehouse & Stores Management training seminar is to show how to implement all of the essential tools for the effective management of warehousing and stores. The course examines various aspects of the business such as production, product, suppliers, customers and the associated product throughputs and volumes.

This training seminar will highlight:

• The Functions of Warehousing
• The Challenges of Supply and Demand
• Improving Customer Service at Lower Costs
• Use of IT in the Warehouse
• Maximising of Space and Cost Reduction

PROGRAM OBJECTIVES

• Explain How to design warehouse procedures
• Change and improve methods
• Understand how wasteful activities/costs can be eliminated
• Obtain added value for money with improved customer service
• Improve internal productivity

WHO SHOULD ATTEND?

• Those New to Managing Warehouses or Stores
• Those Non-warehouse people who need to gain an awareness of the issues and key drivers of stock control operations
• Stock Professionals
• Warehouse Operatives and Supervisors
• Distribution Professionals

PROGRAM OUTLINE

The Role of the Warehouse

• Why we need a warehouse?
• What functions they cover?
• How do they fit into the supply chain?
• The Balance between Sorting and Storing
• The Location and Capacity of Warehouses

Product Classification

• Supply / Demand Variables
• ABC Analysis or the 80/20 Rule
• Determining Product Handling Groups
• Throughputs and Product Formats

Layout Options

• Receiving Options
• Storage Options
• Picking / Assembly Options
• Dispatching Options
• Using the Floor and the Height Space
• Organising for Flow

Methods and Equipment

Equipment required for lifting, storing and moving equipment available for specific layout options, including:

• Loading Bays
• Selecting Fork Lift Trucks
• Selecting Racking
• Implications for Warehouse Layouts
• Operational Timings and Planning
• The Use of IT within the Warehouse

Health and Safety

• Duty of Care
• Inspections and Risk Assessments-task Analysis
• Equipment Maintenance and Care
• Raising People's Awareness

Security and Loss

• Minimizing Internal Theft
• Minimizing External Theft
• Preventative measures will be briefly discussed

Productivity and Costs

• Fixed and Variable Costs
• Typical Costs Involved
• A Model for Understanding the Roles of Productivity, Utilisation, and Performance
• Setting Productivity and Cost Targets
• The Importance of having Measurements and Key Indications of Performance

Service Levels

As warehouses are a link in the total process of satisfying customers, this session will also examine:

• Internal and External Customers
• Customer Service Measure
• Customer Service Sampling
• Effects of Substandard Service
• Minimising Errors

Warehouse Layouts and Productivity

• Different Types of Layout with Advantages and Disadvantages
• Planning for Flow in the Warehouse
• Calculations for Storage
• Calculations for throughput and Productivity
• Checklists to help on deciding the best option to take back to the participants’ workplace