Training Writing Effective Maintenance Procedures
INTRODUCTION
As equipment and processes have become more complex so too has the work of maintainers and operators become more complicated thereby increasing the need for written procedures. Sound management practices encourage written procedures and most regulations now demand them for many processes. The International Organisation for Standardization includes the control and use of procedures as a key element of a company's safety and quality management system. The purpose of this Writing Effective Maintenance Procedure training course is to make your procedure-writing efforts as efficient as possible and to create, update and maintain accurate and effective procedures.
This training course will highlight:
- Documented Procedure Needs Analysis, Policies and Standards
- Subject matter research including OEMs, internal and external authorities, end users
- Pitching the narrative and vocabulary at the correct level, sentence structure, quantified values
- Tools and Technology to create procedures that are easy to maintain and control
- Control the distribution and revision of Procedures
- Linking Procedures to work orders and Job Instructions
PROGRAM OBJECTIVES
- Understand the purpose of documented procedures and documented information
- Understand safety, environmental and quality requirements
- Design a procedure management system
- Write maintenance and operating procedures
- Control the distribution and documentation and procedures
WHO SHOULD ATTEND?
- Maintenance and Operations Team Leaders
- Engineers
- Process Controllers
- Maintenance Supervisors
- Maintenance Planners
- Reliability Engineers
PROGRAM OUTLINE
Introduction
- Why written procedures are necessary?
- The Types of Maintenance Procedures and Documentation
- Current Trends in Procedures and Documentation
- Regulatory and Safety Considerations
Maintenance and Operating Procedure Management System Design
- Determine the System and CMMS Requirements
- Procedure Users Needs Analysis
- Criteria that Determines the Need
- The Sections and Layout of Each Type of Procedure
- Procedure RASCI
Procedure Writing Efficiency
- Information Sources for Procedure Writing
- Software Tools for Writing Efficiently
- Fonts, Paragraph Formatting that Enhances Readability
- The Use of Templates, Boilerplate, Autotext
- Practical: Use Tools and Techniques to Enhance Efficiency
Procedure Writing
- Language, Grammar and Vocabulary
- Use OEM Information Sources
- Use Subject Matter Experts
- Practical: Write a Draft Procedure
Procedure Control
- Review and Approval
- Procedure Repository for Soft Copies
- Distribution Matrix for Hard Copies
- Update and Revision Process
- Techniques to Improve Usage by End-users
- Conclusion
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