Training Management Skills

Training Management Skills

INTRODUCTION

Maintaining a high level of productivity in today's successful organizations requires staying abreast of a variety of management skills and techniques. Success in fulfilling daily work-related tasks entails knowledge, skills and a positive attitude that must be developed through deliberate practice. In this course, participants will learn to set appropriate goals, plan their work, learn the importance of being result-oriented, and develop interpersonal skills.

PROGRAMME OBJECTIVES

• Learn how to set effective and SMART goals and to identify important tasks
• Understand and appreciate the value and importance of daily work plans   
• Understand and appreciate the value and importance of interpersonal skills
• Learn how to deal with competing demands
• Understand and appreciate the value and importance of delegation and empowerment techniques
• Learn effective communication and successful meeting techniques

WHO SHOULD ATTEND?

• Executives
• Managers
• Supervisors
• Anyone who is or will be responsible for managing teams or individuals

PROGRAM OUTLINE

• • SMART business goal and setting
  • SMART business goals effect on business and personal success
  • SMART goals as way to achieve core business objectives
  • Preparing daily, weekly and monthly task plans effectively 
  • The importance of planning effectively
  • Incorporating goals within the plan

• • Self-management
  • Dealing with differences
  • Empathy counts
  • Bridging the gaps with others
  • Win-win situation as the most preferred zone for the majority of people

• • Associating competing demands to business management
  • Setting strategic priorities ahead and tracking and monitoring them
  • Handling conflicts effectively and efficiently
  • Effectiveness on the right time 
  • Proactive approach towards conflicts
  • Eliminating conflicts significantly 

• • Getting empowered and authorized employees around
  • Knowledgeable employees importance to the success of the business
  • The best and worst teams
  • Manager's role in team 
  • Staff skill and competence development
  • Having diversified teams 

• • Effective communication definition and importance
  • How much time should be spent on communication?
  • Evaluating the effectiveness of our communication
  • Types of communication that are most significant for the business
  • The characteristics of successful and productive meetings