INTRODUCTION
The growing demands of the high powered global business environment requires new and up to date soft business skills from current and future employees which are necessary requirements to empower any organization. Participants will be able to embark confidently on a successful business career. At the same time, businesses will benefit as their staff engage with topics that are at the forefront of modern day business techniques. In this course participants will be introduced to the development of self and others, building self-confidence, the importance of having a positive attitude.
PROGRAMME OBJECTIVES
- Appreciating what is understood by self-awareness and personal development
- Understanding the benefits of continual self-improvement
- Identifying ways in which you can develop a positive attitude and assertiveness
- Confidently selling promotions and ideas
- Understanding how to build more effective business relationships
WHO SHOULD ATTEND?
- Managers, team leaders, supervisors
- Career developers
- Current employees
- Job seekers
- Anyone with the interest in self-development and realization of professional/personal goals
PROGRAM OUTLINE
- The practical meaning of self-awareness and personal development
- Personal development is an on-going requirement
- Identifying personal development needs
- Developing own mission and vision statements
- The practical meaning of self-awareness and personal development
- Personal development is an on-going requirement
- Identifying personal development needs
- Developing own mission and vision statements
- Identifying self strengths and weaknesses
- Tools and techniques to address strengths and weaknesses
- Positively affecting self-improvement
- Feedback as part of the on-going self improvement
- Identifying self strengths and weaknesses
- Tools and techniques to address strengths and weaknesses
- Positively affecting self-improvement
- Feedback as part of the on-going self improvement
- Assertiveness (promptness and correctness)
- Benefits of coaching
- Motivation and performance
- Creating a motivated team
- Assertiveness (promptness and correctness)
- Benefits of coaching
- Motivation and performance
- Creating a motivated team
- Developing a positive sales attitude
- First contact strategies
- Negotiating techniques and strategies
- Effective and appropriate sales techniques
- Developing a positive sales attitude
- First contact strategies
- Negotiating techniques and strategies
- Effective and appropriate sales techniques
- Effective business relationships
- Aligning personal development needs with business’s requirements
- Establishing and maintaining relationships
- Building a reputation for integrity and trust
- Effective business relationships
- Aligning personal development needs with business’s requirements
- Establishing and maintaining relationships
- Building a reputation for integrity and trust
