INTRODUCTION
Business Process Reengineering (BPR) is a terms that was first introduced in the 1990 by Michael Hammer. It is a strategy for managing a business by making changes to the structures and process within the business environment. This course introduces participants to the reengineering principles to simplify the work process in order to achieve significant improvement in quality, time management, speed and profitability of your enterprise.
PROGRAMME OBJECTIVES
- Focus on your outcomes
- Prioritize your workflow
- Integrate information processing work into the real work
- Capture information directly from the source
- Reduce costs and cycle time
WHO SHOULD ATTEND?
- Executives
- Managers
- Supervisors
- Businesspeople
- Anyone who is involved in change management
PROGRAM OUTLINE
- Business Process Reengineering’s Origins
- Development over history
- Alternative terms
- Definition
- Main focus and aims
- Business Process Reengineering’s Origins
- Development over history
- Alternative terms
- Definition
- Main focus and aims
- BPR cycle
- Methodology of a BPR project implementation
- Techniques and tools used
- Alternative techniques
- Expected Results
- Characteristics of firms and service providers
- BPR cycle
- Methodology of a BPR project implementation
- Techniques and tools used
- Alternative techniques
- Expected Results
- Characteristics of firms and service providers
- The role of information technology
- Researches
- Applications
- Duration costs
- Conditions for implementation
- The role of information technology
- Researches
- Applications
- Duration costs
- Conditions for implementation
- Organization wide commitment
- BPR team composition
- Business needs analysis
- Adequate IT infrastructure
- Effective change management
- Ongoing continuous improvement
- Organization wide commitment
- BPR team composition
- Business needs analysis
- Adequate IT infrastructure
- Effective change management
- Ongoing continuous improvement
- Cycle-time reduction
- Horizontal organizations
- Overhead-value analysis
- Process redesign
- Cycle-time reduction
- Horizontal organizations
- Overhead-value analysis
- Process redesign
