INTRODUCTION
The perfect leader is the one who never loses his temper, and who is able to maintain a tranquil, yet motivating atmosphere. He’s the one who listens to his employees and takes the right decision at the right time. An employer of such characteristics is said to have high emotional intelligence. This course will let participants deeply get into analyzing their personal Emotional Intelligence level, and explaining how to powerfully use it in leading the company to success.
PROGRAMME OBJECTIVES
- Adapting one's own emotions and behaviours to gain personal benefit
- Having a positive influence on the emotions and motivation of others
- Creating an environment that fosters emotional intelligence
- Dealing with different personalities in the 'emotionally intelligent' way
- Understanding and applying the psychology of leadership
- Enhancing cooperation through better relationship-building skills
WHO SHOULD ATTEND?
- Executives
- Managers
- Supervisors
- Anyone involved in management techniques or managing teams
PROGRAM OUTLINE
- The brain science behind emotional intelligence.
- Emotional Intelligence (EI) definition
- EI models: Ability model, Mixed model, Trait model
- The meaning of having high EI
- Debates concerning it being intelligence
- The brain science behind emotional intelligence.
- Emotional Intelligence (EI) definition
- EI models: Ability model, Mixed model, Trait model
- The meaning of having high EI
- Debates concerning it being intelligence
- Five key elements
- Achieving business goals through EI
- EI in the context of business environment
- Leading and developing people for business success by means of EI
- Determine your own personal styles profile
- Analyze the strengths and limitations of personal profiles
- Five key elements
- Achieving business goals through EI
- EI in the context of business environment
- Leading and developing people for business success by means of EI
- Determine your own personal styles profile
- Analyze the strengths and limitations of personal profiles
- Rasing self-awareness
- Managing negative emotions
- Developing empathy
- How to raise your EI
- Maintaining effective relationships
- Rasing self-awareness
- Managing negative emotions
- Developing empathy
- How to raise your EI
- Maintaining effective relationships
- Improving persuasion and diplomacy skills in relationships with line management
- Body language awareness
- Conflict resolution
- Assessment, appraisal and feedback
- Key communication skills
- Improving persuasion and diplomacy skills in relationships with line management
- Body language awareness
- Conflict resolution
- Assessment, appraisal and feedback
- Key communication skills
- Regulate the self effectively
- Problem solving and creativity
- Controlling rages
- Agreeing development objectives
- Creating development plans
- Regulate the self effectively
- Problem solving and creativity
- Controlling rages
- Agreeing development objectives
- Creating development plans
