INTRODUCTION
With the arrival of new technology, increased competition and rising expectations from customers and stakeholders the need for operational performance improvement has never been greater. The drive to deliver faster, cheaper and right first time is a challenge facing every organisation in the public and private sector. How do you identify and quantify operational improvements? How to you get people on board and willing to change for the better? And how to you execute a plan of action and measure the benefits? If you need the tools and skills to address these questions in a practical way to deliver lasting performance improvement then this is the programme for you.
In this practical training course, you will:
- Learn how to apply world-class improvement tools and methods
- Gain hands-on experience of identifying improvement opportunities and practical ways to make them happen
- Understand what you need to do to embed beneficial change within your organisation
PROGRAM OBJECTIVES
- Locate and quantify operational performance improvements
- Identify and eliminate waste and reduce cycle times
- Identify and address the root causes of current problems
- Re-engineer your processes
- Deliver what you internal and external customers want better, fast and cheaper
- Drive and coordinate a programme of change
- Get your people on board so that change sticks and benefits last
WHO SHOULD ATTEND?
- Engineers
- Team Leaders
- Middle Managers
- Department Heads
- General Managers
- Project Managers
PROGRAM OUTLINE
Performance Improvement Drivers and Enablers
- What drives and what enables performance improvement?
- Your Organisation’s Performance Improvement Goals
- World-class Improvement Tools
- Discovering Improvement Opportunities through Observation and Effective Questioning
- Quantifying Performance Improvement Opportunities
- Reducing Cycle Times and Increasing Throughput
Collecting, Analysing and Presenting Performance Data
- Optimising Prime Movers
- Removing Bottlenecks
- Collecting Data on Current and Potential Performance
- Aligning Objectives, Measures and Targets to Organizational Strategy
- Analysing Performance Data and Presenting it in a Compelling Way
- The Performance Improvement Approach
Delivering Improvement Programmes
- Spaghetti Diagrams
- Pareto Analysis and the 80:20 Rules
- Root Cause Analysis
- Facilitating Problem Solving Sessions
- Creating Improvement Plans and Steering Improvement Programmes
- Identifying and Eliminating Delays
- Capturing Savings
- Introduction to Process Mapping
Process Re-engineering
- The Principles of Process Mapping and Process Re-engineering
- Process Mapping Case Study
- Process Re-engineering Case Study
- Apply Process Mapping and Re-engineering to One of Your Own Processes
- Outsourcing Decisions - Guidelines to Ensure Success
- The Wastes
- Activity - Identifying and Eliminating Waste
Implementing Change
- The Change Questionnaire
- Why people avoid or oppose change?
- Practical Strategies for Leading People through Change
- Opening the Door to Change - Addressing the Forces of Change
- How to Deliver the Change Required to Improve Performance in Your Organization
- Course Review
Permintaan Brosur penawaran Training
( Harga, Waktu dan Tempat)
silahkan Menghubungi kami.
Cs1 : +62812 2554 2418
Cs2 : +62857 2459 5005
